RTS Services Unlimited, Inc.
ILLINOIS
Meet Our Team
Leadership and program professionals committed to compassionate care, clinical quality, regulatory integrity, and strong community-based services.
Dr. Melinda D. Richards, Ed.D., LPC, CHt
Chief Executive Officer
Dr. Richards provides executive leadership for RTS Services Unlimited, Inc. and brings extensive experience in behavioral health, counseling, education, and services to individuals with disabilities. Her professional work has included children, adolescents, adults, and families across community and educational settings.
Her leadership philosophy emphasizes recovery, resilience, human dignity, and a whole-person approach to care. She is committed to developing services that are practical, responsive, and grounded in the belief that individuals and families should have opportunities to live meaningful lives in safe, supportive environments.
Dr. Darrin G. Myers, MSW, LSW
Chief Operating Officer
Dr. Darrin G. Myers serves as Chief Operating Officer of RTS Services Unlimited, Inc., providing strategic and operational leadership across behavioral health programs with a focus on service quality, regulatory compliance, organizational performance, and person-centered care.
He brings clinical, administrative, and technological expertise shaped by a 24-year career in telecommunications and technology. Dr. Myers holds a Doctor of Healthcare Administration, a Master of Social Work from the University of Kentucky, and a Bachelor of Science in Computer Science, and is a Licensed Social Worker.
Dr. Cheryl L. Pugh, PsyD, LCPC, CADC, LPHA
Clinical Director
Dr. Cheryl L. Pugh serves as RTS Clinical Director and is a Licensed Clinical Professional Counselor (LCPC) and Certified Addictions and Dependency Counselor (CADC) with more than 34 years of experience in clinical care and administrative leadership. She holds a Psy.D. in Clinical Psychology and provides evidence-based, integrative therapy for individuals, families, and groups.
Dr. Pugh supports clients working through mood and behavior concerns, trauma, addiction, parenting challenges, stress, and overall wellness. Her approach emphasizes thoughtful, comprehensive care that respects each person’s experiences, strengths, and needs, including those from diverse and vulnerable communities.
Dr. Ricardo Williams, LCSW, LCAC, CAADC
Program Director — Substance Use Disorder (SUD) & DUI Program
Dr. Ricardo Williams, LCSW, LCAC, CAADC, serves as Program Director of the RTS Substance Use Disorder (SUD) & DUI Program, providing clinical and program leadership focused on evidence-based care, regulatory compliance, quality improvement, and client-centered services. He brings more than 30 years of experience in behavioral health, substance use disorder treatment, forensic social work, and program administration.
Dr. Williams has extensive experience in clinical supervision, substance use assessments, DUI evaluations, treatment planning, and forensic evaluations. A Licensed Clinical Social Worker, Licensed Clinical Addiction Counselor, and Certified Advanced Alcohol and Drug Counselor, he is also an educator, author, and mentor committed to ethical practice, recovery, professional development, and safer communities.
Jalen Myers, MBA
Compliance Coordinator & Mental Health Professional (MHP)
Jalen Myers serves as Compliance Coordinator and a Mental Health Professional (MHP) at RTS Services Unlimited, Inc. With seven years at RTS, he supports regulatory compliance, policy and program development, and billing operations. In a selective part-time clinical role, he provides community support services to adolescents. He holds a Bachelor’s degree in Business Management Systems, an MBA, and a Graduate Certificate in Management and Leadership from Missouri University of Science and Technology.
Lindia Myers, MBA
Human Resources Director
Lindia Myers, MBA, serves as Human Resources Director for RTS Services Unlimited, Inc. She brings 12 years of experience in business and human resources and supports workforce operations, employee relations, and organizational processes. She holds a Bachelor’s degree in Business and a Master of Business Administration with a concentration in Human Resources.
Clinical Supervisors — Mental Health
Jennifer Schreiber, LCPC, CRC
Clinical Supervisor — Mental Health
Jennifer Schreiber serves as a Clinical Supervisor and is a Licensed Clinical Professional Counselor (LCPC) and Certified Rehabilitation Counselor (CRC) with more than ten years of experience. She helps individuals navigate grief, life transitions, and chronic severe mental illness.
Her approach is integrative and compassionate, tailored to the unique needs of each client. She strives to foster a safe and supportive environment where clients can explore their emotions, develop coping strategies, and find avenues to healing and growth.
Regina "Gina" Carlson, LCPC
Clinical Supervisor — Mental Health
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Kenneth Williams, MHP, MBA
Mental Health Professional (MHP)
Kenneth Williams is a compassionate Mental Health Professional who believes every person deserves to feel heard, valued, and supported as they navigate life’s challenges. He enjoys building genuine connections with children, adolescents, and families while helping them recognize their strengths, develop practical coping skills, and create positive change in their everyday lives. His goal is to meet each person where they are, walk alongside them through the process, and encourage growth, confidence, and hope along the way.
Basketball has given Kenneth the privilege of coaching, mentoring, and making a meaningful difference in young people’s lives throughout his career. As a former professional player, coach, and now collegiate official, he is passionate about helping young people grow both on and off the court. He strives to lead by example, teach accountability, build confidence, and encourage each person he works with to believe in their potential and become the best version of themselves.
Administrative Team
HR & Administrative Assistant
Paulina Arreguin, MSW, LSW
Administrative Assistant & Bilingual Therapist
Paulina holds a dual role as an administrative assistant and bilingual therapist, supporting individuals and families in both Spanish and English. As part of the initial team welcoming individuals into RTS from a social work perspective, she values creating a compassionate, person-centered experience where everyone feels understood and welcomed.
As a clinician, she uses a strengths-based approach grounded in empathy, trust, and cultural humility. She strives to create a therapeutic environment where individuals feel heard, respected, and empowered to recognize their strengths and work toward their goals. Paulina is passionate about making mental health care more accessible, culturally responsive, and meaningful for the diverse communities she serves.
Quality Assurance
Billing Assistant
Compassionate leadership. Accountable care.
Our team works together to support mental health, substance use disorder, and DUI services across RTS Illinois.